Who we are
Intellegens Limited, The Studio, Chesterton Mill, Cambridge, CB4 3NP, UK.
Our website address is: https://www.intellegens.com.
What personal data we collect and why we collect it
On this website, we collect personal data via the use of contact forms and comment facilities, as detailed below. Data about visitors to the site is also generated and used by cookies, as detailed below.
Outside this website, we also collect personal data through our direct interaction with customers and other business contacts, and from third party sources (such as industry databases and events organisers).
Our software products, Alchemite™ and Ichnite™, collect information, including through the use of cookies, to facilitate user login and to monitor usage of the system for various purposes, including improving the user experience, informing of our licensing terms, and ensuring license compliance, as well as enabling us to analyze trends and guiding future product development and technical support. Through your use of our website and software products, we may also collect statistics regarding the use of our website and our software products, which we use for analytics.
We only hold personal data (e.g., names, job titles, contact details, and professional interests) that relates to:
(1) the individual in their job role, for the purpose of communicating effectively with that individual and their employer organisation about the products and professional services offered by Intellegens Limited;
(2) enabling login, monitoring security, and controlling access to Intellegens software and the data stored therein;
(3) supporting contact with the individual relating to recruitment opportunities at Intellegens Limited; or
(4) enabling employment, contractual arrangements, or other business communications with Intellegens Limited.
Forms and marketing emails
This website uses forms to collect contact information – e.g., when visitors register for an event, request download of selected information from the site, or wish to contact Intellegens. In all cases, the purpose for which the information is collected is clearly stated on the form and only information that the visitor enters on the form is retained by Intellegens. Users may be provided with the option to place a cookie on their computer for the purpose of speeding up completion of future forms.
Only users who explicitly opt-in are subscribed to receive the Intellegens newsletter and marketing emails. In addition, in countries (such as the United Kingdom and United States) where an opt-out approach to business-to-business emails is permitted, information provided to Intellegens via these contact forms may be used to send selected future communications that are relevant to the job role of the individual. All marketing communications from Intellegens will include a clear mechanism to opt-out of future messages.
Some pages on this site also include links to forms on third party sites – for example, the Gotowebinar site that is used to host Intellegens webinars. Any data returned to Intellegens from those forms is handled by us in accordance with this privacy policy, but the operation of those forms is governed by the privacy policy of the site on which it is located.
Cookies and analytics
This website uses the WordPress system which, by default, does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users (who are usually Intellegens employees or contractors involved in maintaining the website).
Articles on this site may include embedded content (e.g. fonts, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Examples include the use of Google fonts, Google maps, and YouTube videos. You can prevent such tracking by logging out of the relevant accounts.
The Popup Maker plugin is sometimes used on the site, for example to provide pop-up adverts for upcoming events. This uses anonymous cookies to prevent users from seeing the same popup repetitively.
We use tracking services such as Google Analytics and Leadfeeder to monitor the traffic on our site for the purposes of ensuring the site content is relevant and well organised for our visitors and for monitoring responses to direct marketing emails. This may include capturing and reviewing IP address data and use of cookies, including for the purposes of understanding which organisations are represented by the audience visiting our site.
Other plugins may use cookies in order to ensure a good user experience. You may disable the use of cookies via a pop-up option that appears when you first use the site.
Comments
We may activate the capability to add comments to some of the posts or pages on our website. If we do this and visitors then leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. You may also be offered the opportunity to opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
User login data
This website does not provide user login features, other than for the Intellegens staff or contractors maintaining the site content.
Our Alchemite™ and Ichnite™ software, which may be hosted on the cloud and accessed via the Internet, provides user login facilities in order to manage access to software features and project data. This requires storage and use of personal data such as name, email address, profile information, and IP address. Such information is stored securely and can only be accessed by applications on behalf of the user or by authorised Intellegens staff or contractors.
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.
Who we share your data with
Data provided to Intellegens via the mechanisms described here is shared with third party organisations only as required to fulfil the purpose for which it was provided. We do not share personal data with partners for marketing purposes.
Our hosted software platform is deployed on Google Cloud and data stored there is under the protection of their privacy policy: https://cloud.google.com/security/privacy.
How long do we keep your data?
We will periodically review our customer and contact database and remove data that is no longer relevant. We will normally remove contact information if there has been no interaction with either the individual or their organisation within a a period of three years. We will also remove data about individuals who have no associated employer organisation in our database, unless this data records an opt-in or opt-out preference for Intellegens communications.
What rights do you have over your data?
You have the right to request access to any information held about you in our contact database or other information systems. You may request removal of any information from these systems. We will provide details of how we have complied with this request and explain the retention of any information that may be required for best practice record-keeping or in order to ensure that we continue to meet contractual obligations or your communications preferences.
How we protect your data
Any personal data held by Intellegens is held in secure databases or information systems that require authenticated login. Access to these systems is restricted to Intellegens employees or contractors who require this data in order to fulfil their duties, and who are bound by Intellegens policies on confidentiality.
