Application Scientist

Role Purpose

The Application Scientist is primarily responsible for supporting the success of our customers through engaging with their technical, scientific, and organisational needs, applying domain and machine learning expertise to enable successful project outcomes.

Main duties and responsibilities

Technical Consultation: Provide expert guidance to support customers in their application of our product Alchemite™, ensuring successful project outcomes. Be flexible in approach, applying a wide variety of technical and soft skills to ensure customer satisfaction.

Client Engagement: Engage with potential clients to understand their business challenges and requirements. Maintain ongoing communication with potential leads through updates and regular interactions to nurture relationships over time. Advocate for their clients needs. 

Technical Support: Serve as a technical liaison between clients and internal teams, providing ongoing support throughout the sales cycle and post-sales phase. Create documentation and training materials to enhance client understanding and autonomy.

Skilled Communicator: Act as the public face of the company by delivering compelling product demonstrations and facilitating multi-day technical training sessions for clients.

Market Feedback: Gather and analyse feedback from clients and prospects regarding their technical requirements, preferences, and the competitive landscape. Utilise this feedback to inform sales strategies, improve marketing messages, and inform product development.

Continuous Learning: Stay updated on industry trends, emerging technologies, and competitor offerings. Attend industry conferences, subscribe to relevant publications, and participate in advanced training programs to maintain a competitive edge.

What makes you our next Application Scientist?

Essential requirements

• Master’s degree in a relevant scientific discipline (e.g., chemistry or materials science).
• Demonstrated interest or experience in applying machine learning and AI to industrial challenges.
• Passion for customer success and resolving operational pain points.
• Professional courage and the ability to influence stakeholders without authority.
• High level of motivation, enthusiasm, and a results-driven mindset.
• Commitment to contributing significantly to company growth.
• Be a skilled communicator with both technical and non-technical audiences
• Dedication to continuous learning and personal development.
• Willingness to travel to customer sites and events both in the UK and overseas.
• Deep interest in scientific and engineering advancements.
• Collaborative, pragmatic, and results-focused approach with strong active listening and problem-solving skills.

Desirable requirements

• Experience in B2B (enterprise) or SaaS-based products
• PhD in a relevant scientific background
• Post-doctoral research experience
• Ability to translate complex research into tangible solutions or deliver engaging product demonstrations to non-technical stakeholders.
• Experience delivering technical presentations, product demonstrations, and training sessions.

The above is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties which may change from time to time in order to reflect business needs or the company’s continuous improvement. Intellegens is committed to providing training and development opportunities as part of the role to grow the technical, communication, and scientific skills of the successful candidate.

What can we offer you?

• Annual salary between £38,000 and £48,000
• 25 days annual leave per year
• Salary sacrifice pension, with company savings being paid into the scheme
• A collaborative work environment with neither red tape nor bureaucracy
• Scope for career development
• Support and resources to develop your skills and succeed in the role
• Hybrid working arrangements and a great team culture
• Access to an EAP, wellbeing champion, and financial advice
• Enhanced sickness policy
• Regular social and team building events
• Cycle scheme

About Intellegens

With Intellegens, you can apply advanced machine learning to find new product and process solutions, get products to market faster, and break through R&D bottlenecks. The Alchemite™ Suite offers a series of easy-to-use apps focused on key challenges for scientists, experimentalists, data scientists, or their managers. Unlock insights hidden in your data and guide decision-making to reduce experimental workloads by 50-80%. Share results and collaborate across R&D teams. 

Originally developed at the University of Cambridge, the Alchemite™ algorithm offers unique capabilities for handling real experimental and process data. Since 2017, Intellegens has further advanced the method, implemented software solutions that enable it to be applied to solve practical problems in industrial R&D, and developed deep experience of such applications through hundreds of projects. The strengths of Alchemite™ include its ability to train machine learning models on sparse and noisy data, where other machine learning methods typically fail, and accurate uncertainty quantification, enabling effective decisions.

The Intellegens team of expert scientists, software engineers, and commercial staff is based in its new Cambridge Headquarters at Chesterton Mill. Its record of innovation and customer success led to it being awarded ‘AI Company of the Year’ in the Cambridge Independent Science & Technology Awards, 2023, selected from a very strong peer group of scientific software and research businesses in the Cambridge ‘Silicon Fen’ region. Successful applications of Intellegens technology have included alloys, specialty chemicals, plastics, paints, coatings, cosmetics, food and beverages, drugs, biopharmaceuticals, batteries, and optimising manufacturing processes.